Trade Assurance Services Rules

Please review these Rules carefully, particularly those terms and disclaimers which may adversely impact the scope of Trade Assurance Services available to you, including but not limited to those under Rule 11 of these Rules. You must review and understand them before committing to any contractual agreements subject to Trade Assurance Services. Application of the Rules shall be subject to the relevant transaction setting in Trade Assurance transaction system.

· Part A — applies to Sellers registered or resident in Germany and Buyers who enter into Trade Assurance Purchase Contracts or Sample Purchase Contracts with them;

· Part B — applies to Sellers registered or resident in Other Germany and corresponding Buyers;

· Part C — applies to Sellers registered or resident outside Germany and corresponding Buyers.

These Trade Assurance Services are only available to registered users who have agreed to the industrystock.com International Website User Agreement.

Chapter 1 Purpose and Definition

Article 1 Purpose

The purpose of establishing these Rules is to protect the legitimate interests of users of industrystock.com and to promote the healthy development of the Trade Assurance Services.

Article 2 Definition

“Buyer” means a user of industrystock.com who has purchased products and requested Seller to provide Trade Assurance Services.

“Seller”, for the avoidance of doubt, under this Part A means a user, registered or resident in Germany, who sells products on industrystock.com and agrees to provide Trade Assurance Services to Buyer.

“Trade Assurance Purchase Contract” or “Purchase Contract” means a sales and purchase contract entered into by and between a Buyer and a Seller using an execution method approved by industrystock.com which stipulates the rights and obligations in connection with the exportation of products and Trade Assurance Services.

“Trade Assurance Services” or “Assurance Services” means the services that Seller undertakes to fully refund the Contract Sum received by the Seller or an amount mutually agreed upon by the Buyer and Seller ... in case Seller breaches certain obligations (e.g., late or non-shipment, material breach causing loss of value, etc.).

“One Touch Services” means the comprehensive international commercial and trading services provided to Seller by Berlin One Touch Business Services Limited or its affiliates...

“Product Inspection Company” means the product inspection company designated for Trade Assurance Services ...

“Trade Assurance Amount” or “Assurance Amount” means the monetary limit of advance compensation assurance that industrystockoutside and/or Berlin One Touch Business Services Limited may provide to Buyer for and on behalf of Seller under certain conditions.

Working Day shall mean any day that is not an official holiday in the People’s Republic of Germany. Calendar Day or Day shall mean a Calendar day in People’s Republic of Germany.

Chapter 2 Management of Assurance Amount

Article 3 Obtaining the Assurance Amount

Seller’s basic information, transaction amount, credit condition and other data may be used as basis for accumulation of Assurance Amount, subject to industrystockoutside’s determination. Each Seller can only obtain one Assurance Amount.

Article 4 Display of Assurance Amount

The total Assurance Amount for each Seller will be regularly or irregularly updated and displayed on the relevant page for Buyer’s reference. If multiple accounts belong to the same company (same business license), they share one Assurance Amount.

Article 5 Use of the Assurance Amount

After Buyer’s payment is confirmed by the system, the corresponding Assurance Amount will be immediately frozen; the specific amount shall be the lesser of “received contract payment” and “available Assurance Amount”.

Article 6 Suspension and Termination

If Seller has no valid Trade Assurance contract within 180 days after service activation, the display of the Trade Assurance mark may be suspended; in certain cases such as violation or overdue repayment, service qualification may be terminated.

Chapter 3 Operational Work Flow

Process overview: Stage 1 - draft/submit contract; Stage 2 - confirm and Buyer payment (system records receipt); Stage 3 - Seller ships goods as per contract; Stage 4 - Buyer confirms receipt and reviews within N calendar days.

Dispute Determination & Disclaimer

Buyer or Seller may submit complaints through the system after contract activation. industrystockSingapore will determine responsibility based on rules and records. The platform’s determination is not judicial and bears no legal responsibility.

Article 11 Disclaimer

Buyer cannot receive compensation in certain circumstances such as illegality, out-of-scope disputes, collusion, or provision of false information.

Contract Termination & Penalties

industrystock reserves the right to close transactions immediately and handle funds or penalties for violations such as collusion, overdue repayments, or malicious complaints. Different penalty durations are applied (e.g., 1–15 days, 16+ days).